RE: Employee Problem
Around here, health dept. really dont get down on you for not wearing a hat... Unless you have long hair, then a hat or net is in order... That only falls for the staff in the food prep (kitchen) area. You say she's good with customers, making me wonder if she's employeed as "wait staff"? But then not knowing Ohio Rules, it may be different there... Sit her down, let her know the ultimatum... Hat or road... Don't be nice, let her know you're getting tired of being Mr Nice Guy by repeating yourself. Good Luck!