Burn my meat!
I haven't been to a steakhouse for many years, except for Korean BBQ places since I live in China.
I like my meat well done. I want to see a bit of black on the outside and have it throughly cooked on the inside. I do not want to see any red on my steak. I also prefer the flavor more, not to mention the smoky flavor.
I have read that there are cooks in steakhouses like Ruth Chris and places of that type that when someone orders a well done steak will break out an inferior cut of meat. In their thinking, I am ruining the meat (with statements like shoe leather), and by cooking it well done, I don't know what I am missing and I dont know any better. If I was ever in one of those joints, I would ask for it medium, and hope the guy cooks it long enough and I dont end up with too much red inside that I will have to take back.
To the cooks, steak is pretty easy to cook. Make fire, put on me. Flip it a few times (it's hamburger's older and better looking cousin) and then serve it. It takes no brains to make it. So STFU when I want it well cooked and burn it.